NIH RETURN POLICY
Please double check that you selected the correct items you want to purchase and all shipping and billing information is correct before placing your order. We cannot make any updates to your order once tracking has been generated.
RETURNS/EXCHANGES
We will accept a return for online store credit or exchange only. You can make a request up to 14 days after your order receives a tracking number. After 14 days, a return request will not be accepted.
Items must be returned in perfect, unworn condition in the original packaging. Returns must be shipped within 5 days of the return/exchange initiation.
You will not be credited the original cost of shipping. Unless you are processing an exchange, $8 will be deducted from your store credit for return shipping. We are not responsible for reimbursement or compensation of returned packages that are lost in transit.
Items not eligible for return include but are not limited to:
-Limited or Collaboration items.
-Preorder items.
-Event Service Packages.